Every year, thousands of bags go missing at Toronto Pearson Airport (YYZ). This guide reveals how to recover lost luggage quickly using the latest data.
1. File a Report Immediately
Don’t leave the airport without:
✔ A Property Irregularity Report (PIR) with 10-digit reference number
✔ Airline baggage agent’s direct contact
✔ Photos of your bag and contents
Pro Tip: “Bags reported within 2 hours have 85% higher recovery rates.”
– IATA Baggage Report 2024
2. Airline Lost Baggage Contacts
| Airline | Phone | Online Form |
|---|---|---|
| Air Canada | 1-888-689-2247 | Form |
| WestJet | 1-888-937-8538 | Form |
| Porter | 1-888-619-8622 | Form |
Key Question:
“Do you use WorldTracer for tracking?” (Global system used by all major airlines)
3. Track Your Bag Effectively
🔍 Airline Apps: Air Canada/WestJet have real-time tracking
🔍 WorldTracer: Ask agent for login access
🔍 Smart Trackers: Apple AirTag users recover bags 60% faster
4. Toronto Pearson Lost & Found
- Terminal 1: 416-776-5899 (8AM-8PM)
- Terminal 3: 416-776-3043
- Email: [email protected]
- Hold Time: 90 days before donation/auction
5. Luggage Recovery Specialists
- Global Baggage Solutions
📞 1-877-227-7437 | Website - BagTrack
📞 1-855-224-8222
6. Insurance Claims
Required Documents:
- PIR reference number
- Itemized list with receipts
- Airline’s final loss statement (after 21 days)
Compensation Limits:
- Air Canada: $2,300 CAD (international)
- WestJet: $1,800 CAD (domestic)
7. Prevention Tips
✅ Bright luggage tags + interior contact info
✅ Essentials in carry-on: Meds, 1 outfit, chargers
✅ Photo of bag check receipt (contains tracking barcode)
FAQ Section
How long does it take to find lost luggage at YYZ?
92% are recovered within 72 hours (GTAA 2024 data). International bags may take 3-5 extra days.
Will airlines deliver my bag to my home?
Yes, free within 30km of Pearson. Farther distances may use courier services.
What essentials can I claim reimbursement for?
Toiletries, clothing ($50-$150/day with receipts). Special items (wedding attire, medical devices) often qualify for more.
What happens to unclaimed luggage?
After 90 days: Donated (67%), auctioned (23%), or destroyed if hazardous (10%).
